The Navigators

  • Department Assistant (On Call)

    Job Locations US-CO-Colorado Springs
    Category (Portal Searching)
  • Overview

    Part Time / On Call


    The Department Assistant shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values and purpose:  To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost. 


    This position serves as an on-call employee to support Mail Service and Front Desk functions as needed. 


    Mail Service Responsibilities

    • Take direction from the Postal Clerk Specialist for all Mail Services tasks.
    • Receive, sort and deliver all incoming mail from the US Post Office, FedEx and UPS.
    • Prepare outgoing mail for pick up by US Post Office, FedEx and UPS.
    • Process outgoing mail through the postal meter.
    • Perform pickup and delivery of mail in the HQ Building.
    • Stay compliant with rules and regulations for the US Post Office, FedEx and UPS.
    • Administer bulk mailings.
    • When directed, be the main point of contact for all communication with vendors, contractors, the US Post Office, FedEx and UPS.
    • Perform Pickup and Delivery of mail in the HQ Building.
    • Perform other duties as assigned.


    Front Desk Responsibilities

    • Take direction from the Facilities Administrative Supervisor for all Front Desk tasks.
    • Answer all inbound calls which may include multiple lines and extensions using professional etiquette.
    • Transfer and direct calls to the party the caller requests or determined where the caller should be directed, based on information about the purpose of the call.
    • Receive and relay messages as required.
    • Kindly and appropriately assist callers with questions.
    • Provide customers with information as requested and handle other directory assistance queries’.
    • Greet and register guests entering the building positively, warmly and using professional etiquette.
    • Monitor visitor and staff access and maintain security awareness and procedures.
    • Announce to the appropriate Navigator Staff when visitors arrive for appointments.
    • Direct persons to the correct destination in the building.
    • Maintain appointment schedule as necessary to perform professional reception duties.
    • Process large groups of guests for special events which includes badge name badge creating and printing.
    • Maintain high level of confidentiality and protect staff and guest personal information.
    • Provide an appropriately clean and neat work environment.
    • Perform duties as assigned by the company Emergency Operations Plan in the event of an emergency.
    • Perform other job-related duties as assigned.


    • Belief in and adherence to the Statement of Faith and the Mission of The Navigators.
    • Minimum High School Diploma or equivalent.
    • High character and integrity and reflect the love of Christ in interactions.
    • Knowledge of typing correspondences, reports and other documents.
    • High School Diploma or equivalent.
    • Prior mail services experience a plus.
    • Experience with a phone switchboard system a plus.
    • Proficient in using up to date versions of Microsoft applications such as Word, Excel, PowerPoint and Publisher.
    • Ability to perform routine tasks and repetitive tasks accurately and efficiently.
    • Ability to maintain records and files for accurate billing.
    • Ability to lift or move equipment/materials weighting up to 50 pounds without accommodations and willingness seek assistance on equipment/materials over 50 pounds.
    • Ability to pay close attention to detail with a high degree of accuracy.
    • Strong communications and interpersonal skills with the ability to provide customer service in a courteous manner to and work effectively with diverse groups of people at various levels within an organization.
    • Willingness to stay current with US Postal Regulations.
    • Able to communicate well face to face and telephonically.
    • Able to work well with others and demonstrate appropriate professional etiquette.


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